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Spicers announces three-year development programme
Date Published: 14/12/2009
On the eve of Spicers’ SOS Show, George Adams, CEO of Spicers, announces a three year development programme to achieve Spicers’ strategic goal of becoming ‘Everything for the Office’, supporting its dealer partners with low costs and best value.
The programme has three key components, including;
· Expansion of the current range of products to include broader ranges in Facilities Management , Catering and Health & Safety
· Improvements to the already market-leading levels of service through investment in Spicers' central, dealer and regional distribution centres (CDC, DDC, RDCs)
· Working ever more closely with our dealer partners, which has already begun with the recent developments in the Synergy programme
The programme will be driven forward by the recently strengthened management team led by Alan Ball, the newly appointed UK Managing Director. The team comprises; Logistics Director ,Vida Barr-Jones working with Phil Streatfield , European Supply Chain and IT director; Sales, Merchandising and Marketing Directors, Jason Barnes, John Fenton and Jane Rowe; and Andrew Cowan, Finance Director.
The first phase of the programme will include investments in handling equipment and warehouse control systems in the central and dealer distribution centres, together with the roll-out of voice picking for maximum pick accuracy into Spicers' RDCs. These investments will be complete by autumn 2010, enabling further phases of investment to be implemented in 2011 and 2012.
Spicers will also be launching the new Click-n-Print 'Knowledge on demand' portal in the first quarter of 2010, with the goal of becoming the industry's widest source of marketing material for dealers.
Available to registered users of Click-n-Print, this facility is currently being trialled with three high-profile manufacturers, 3M, Bic and Hamelin, and will officially launch in mid-February with 20 core stationery and business machines suppliers.
It currently includes sales material linked to category, brand and product; videos for training or demo material; web banners; pdf and virtual catalogues and access to market statistics. The ‘Knowledge on Demand’ addition to the Click-n-Print solution will be profiled at SOS at Stand B22.
George Adams, CEO of Spicers, said: "Over the next three years, Spicers will move at pace to strengthen our leading position in the office products industry. We will do this by extending our ranges to our dealer partners, operating at lower cost and with even better service. We will do this through consistently delivering what our customers want, investing in a step-by-step programme that further improves our capabilities. The first phase of the investment in our network will be implemented in 2010."